HIV Care Directions® (HIVCD), a program of the Area Agency on Aging, Region One, is a nationally accredited, professional case management program that has provided medical and support case management services to HIV positive people of all ages since 1992.
The HIV Care Directions’ case managers conduct bio-psycho-social assessments, develop individualized care plans with each client, and provide linkages to services to meet each person’s identified needs. The case managers work extensively with medical providers, AIDS service organizations, government entities, and every community resource to meet those needs and accomplish an individual’s healthcare goals. Those services include access to and maintenance of primary medical care and medications, transportation for HIV care related services, and a variety of additional medical and support services for their clients.
HIV Care Directions Case Management office is located at:
1366 E. Thomas Rd, Suite 200, Phoenix, AZ 85014
Phone: 602 264-2273
Fax: 602 264-8868
Hours: Mon – Fri., 8a – 5p
Central Eligibility Office is located at:
1366 E. Thomas Rd, Suite 203, Phoenix 85014
Phone: 602 212-3788 or 1 866 716-2177
Fax: 602 212-3784
Walk-in Hours: Mon – Thurs., 8a – 4p
For more information about HIV/AIDS or how you can get involved, visit:
Expert Panel Revises U.S. HIV/AIDS Treatment Guidelines; Recommends Starting HIV Meds Earlier- click below to read article
The Ryan White Part A Program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. If you believe that any recipient of Ryan White Part A funding within this jurisdiction has failed to provide services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Ryan White Part A by calling 602-506-5341, faxing 602-506-6988 or emailing
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201, 1-800-368-1019, 1-800-537-7697 (TDD) Complaint forms are available at